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5 Observations from the Shopping Centre
Thanks to COVID, the idea of a shopping centre visit, as an activity or general browse, has been challenged and now the customer may think twice before heading out for a shop. 2020 saw many changes in behaviour across society. Fundamental norms no longer exist. So how has the centre shifted in our psyche, a year after our lives changed.
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When trading gets tough, the smartest retailers don't retreat, they take share. With FY27 shaping as retail's cyclical low, explore why downturns are where market leaders are made, and how bold businesses can turn tough conditions into their biggest opportunity. Read the full article on RetailOasis, Australia's trusted voice in retail strategy and consumer insights.