A year of false starts

If 2010 was the worst year in a decade, it seems May has confirmed 2011 is certainly not going to be much brighter as we come close to the end of what has been a volatile financial year

In the first half, February and April hinted at a recovery towards sustainable growth with 3.6% and 3.3% YOY respectively, but after a little investigation, these figures revealed themselves as little more than false starts, attributed to replacement purchases after the floods and Easter falling later in the year, throwing off annual comparisons

So, May seems to be the validation of what we have all been suspecting, it’s a bleak time to be in retail in Australia…consumer confidence has reached recessionary levels (92.8) in July, saving is on the rise, interest rates continue to be on hold and last week David Jones announced a dampening of their profit, based on forecasts of the last quarter to dive approx. 11%

Specifically, food continues to be the bellwether with supermarkets and grocery up (2.84% YOY) for May, specialty foods performing slightly better (3.8% YOY) and the food and liquor category averaging at 3.23% YOY

Health and beauty, is benefiting from the winter months (7.19% YOY) with spend the highest it has been in a year. DIY categories are doing surprisingly well (9.22% YOY) for furniture, floor coverings, housewares and textiles, with hardware, building and garden (3.12%), but electrical, still suffering the effect of more conscientious consumer, brings down the average growth to 0.82%

Clothing, accessories and department stores reflect David Jones’ decision to reduce profit forecasts, while newspaper and book retailing has flattened as we have seen major players exit the market

Other recreational is dismal (-8.22% YOY) and café and dinning has flat lined (3.76%), while takeaways negative for the second month running after growth of over 10% this time last year, bringing dinning out down to 1.84%

So although overall performance is a disappointment, it does confirm 2 things: 1) The way to survive is to embrace the experiential categories that capture customer engagement and 2) If you have not already, it’s time to look past traditional channels and embrace the digital revolution which continues to change the retail landscape!

If you would like to understand your category in more detail, your relative performance, or how to better engage your consumer, RetailOasis has extensive retail experience and can assist you with future business development based on rigorous quantitative analysis and insights. Contact Steve Kulmar or Nerida Jenkins at RetailOasis on +612 9976 6222 or follow the link below to order a report

Click here to view detailed report.

Click here to order custom report.
Latest News

Get Your News Widget
In The Media
The Drum ABC News commentary on Coles fresh food prices Tue 31 January
Steve Kulmar joins the Drum to discuss Coles announcement to cut fresh food prices and the true impact in the war against Woolworths
VIEW FULL VIDEO
Today Tonight Best Supermarket Survey
Steve comments on the supermarket price war and changing consumer shopping habits
VIEW FULL VIDEO
Today Tonight: Supermarket promises
Steve talks to Today Tonight on how the inconsistencies between customer expectations of the service promise supermarkets advertise, versus what they can actually deliver, is often more harmful to their brand.
VIEW FULL VIDEO
Today Tonight: Retail Revolution
As we continue to see a revolution in retail, Steve comments on the importance of multi-channeling and being more consumer responsive to survive.
VIEW FULL VIDEO
A Current Affair: Kmart Sales Bombshell
Steve Kulmar comments on Kmart's decision to go against trends and pledges to have everyday low prices over sales.
VIEW FULL VIDEO
A Current Affair: Budget bread gets nutrition tick
Catherine Rex talks to ACA on the latest supermarket war for budget bread.
VIEW FULL VIDEO
BRW magazine: Good Guys in the house
Steve talks with BRW on the success of the Good Guys retail model, and how they make it work in a category seeing others struggle.
VIEW FULL ARTICLE
A Current Affair: Best value vegetables investigation
Steve comments on our fruit and veg category with A Current Affair as they investigate seasonal shortages and price wars between the big players.
VIEW FULL VIDEO
Sky News: Global retailers led by Zara entering Australia with Steve Kulmar from Retail Oasis
Steve talks with Carson Scott and debates the impact for local retail of global fast fashion retailer Zara opening its first Australian store in Sydney Westfield.
VIEW VIDEO (PART 1)
VIEW VIDEO (PART 2)
9am with Steve Kulmar: From conspicuous to considered consumption in fashion
Steve Kulmar talks on 9am on how sustainability has created a more considered fashion consumer seeking out quality over transient fashion.
VIEW FULL VIDEO
Small wonders - Sydney Morning Herald
Adult clothing labels are no longer overlooking kidswear, with Witchery launching a junior fashion line, while Zara and Gap get set to arrive on Australian soil. Steve comments on how these more affluent brands are changing the game in kidswear that has been "very well serviced by discount department stores"...
VIEW FULL ARTICLE
Expert opinion – The Australian Retailer
Steve shares his tips with The Australian Retailer on how he got to run Retail Oasis and use his career experience to help retailers better connect with customers to "generate more traffic into their stores" and creating loyalty by thinking locally and digitally in todays marketplace.
VIEW FULL ARTICLE
Trench warfare – Sydney Morning Herald
While the divide between budget VS sophisticated women's fashion deepens, Sportscraft surprises the industry by going upmarket, despite Zara’s entry into Australia. Steve Kulmar comments on why this decision is’nt as surprising as it seems.
VIEW FULL ARTICLE
What shoppers really want – Australian Financial Review
As Australia gets over the GFC, "getting people into shops continues to get tougher, getting them to spend when they're there is more of a challenge" with threats from the web, other consumption needs and a drive to reduce debt customer...
VIEW FULL ARTICLE
In The Media
The Drum ABC News commentary on Coles fresh food prices Tue 31 January
Steve Kulmar joins the Drum to discuss Coles announcement to cut fresh food prices and the true impact in the war against Woolworths...
 
Ask Us
Our strategy consultants love to stay informed, dig deeper and understand not just what is happening in the retail industry but why!
If you would like their point of view on a problem or have a question on the industry
Click here to fill in your details and question and we will respond with our point of view within 48hours.
 
Partners
CreativeOasis
Creative Oasis is a full service agency, specialising in retail marketing. RetailOasis and CreativeOasis work together to help re-engineer, re-birth and launch some of australia's most successful retail businesses with the understanding of the power of an engaging brand.
TalentOasis
TalentOasis is uniquely focused on helping retailers optimise their most important asset, people. Spanning recruitment, training and development.